Important Pointers for VA

Virtual assistants although perform a lot of the same roles as an office assistant, they have special skills that cannot be found in all the secretaries. As the virtual assistant is a virtual personal assistant who operates remotely and communicates using the technological methods (Skype, emails, BBM, texts), they require a different class of folks. They are best suited for the business owners who are familiar with the use of technology. People who operate technology driven businesses can get the best use of a VA as compared to a business person who relies mostly on the pen and paper format. 

Because a virtual assistant is not present physically to collaborate with, here are some points that should be considered by the VA when working for a company or a client. 

Be Responsible

This is one of the biggest factors that can turn off a very good client. Most of the time VA’s go offline for a long time. Going offline is one of the worst things that a VA could do because there is no other means of contacting him. Since a VA can be located in any corner of the world, there are little chances that the client and the VA would be in the same region and a telephonic contact could be established. In case the client needs to pass on an urgent message or ask for some information, being offline would turn the situation into a disaster. 

Be On Time

When you are present in front of a boss, your excuse for being late in handing over the work can be taken lightly. The matter would be worth setting off the temper of the boss, but still he would understand the problem and ask for you to prioritize the work. But in the case of a virtual assistant, things can be worse. As you are not aware of the importance of the work and the client has promised to deliver it somewhere, his reputation could be seriously jeopardized. A situation like this can turn very ugly and you would have to face the wrath of your client. Once in a blue moon is an exception, but being always late can be very unnerving.

Keep a Record of everything

Since a virtual personal assistant can be dealing with many clients at the same time, it is better to create a record of every task. If your invoices do not match with each other, the payment can become a big issue. Most of the clients are very strict with payments and they do not tolerate excuses for asking of more than in their records. This is why the VA should be well organized at maintaining his and the client’s records.